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From silent mistakes to smart quality

Workshop for the construction industry

An instruction is unclear, and the person who can answer is busy. Managers and crews practise asking for clarification, getting help and following up on questions.

Duration
Agreed with your company
Audience
Managers and crews in construction and trades
Focus
Clarification, help and follow-up

In the room

  1. 01

    Situations from the working day

    I agree with your company which situations to work on and who should take part.

  2. 02

    Questions and clarification

    We practise explaining what is unclear, listening fully and finding the person who can answer.

  3. 03

    The manager’s response

    Managers and crews practise agreeing priorities when several tasks are urgent.

  4. 04

    What you try next

    Together, we choose what you want to try at work. Any follow-up is agreed with your company.

Tell me about your company

Content, length, location and group size are agreed. After a conversation, I send a proposal with the format and price.

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