A workshop for construction and trade businesses. Managers and crews practise asking for clarification, getting help and following up on questions from their working day.
We use situations from your working day to practise asking for clarification and help.
In the workshop
In a warranty claim
Consequential damage
In the same work
Defective construction
In insurance I was the one on the phone when builders called to ask whether the claim was covered. The answer was usually the same: we cover the consequential damage. The defective work you pay for yourselves.
This describes Stig’s experience of specific conversations, not a general rule about insurance coverage. The workshop starts with questions raised too late.
I agree the content and length with your company. Before the session we agree on situations and participants. During it, managers and crews practise together. Any follow-up is agreed as needed.
Briefly describe a situation you would like to work on. After a conversation, I send a proposal with the format and price.
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